MYFOCUS - How to repoll data

If a site calls in saying they are missing their MyFocus data for a specific day/s you can re-poll the data directly from Focus.

1. Exit the FOCUS Software by returning to the LogOn screen and pressing the door icon.
2. Enter a valid manager or installer code and press Yes to exiting the software.
   1. If prompted to Continue Credit Card Processing, hit NO.
3. Go to Start > Run or keyboard Windows Key + R to bring up the Run menu.
4. In the Open box, enter:

   1. d:\Focus\Focus.exe /create
      

5. Next, launch the Focus icon as you would normally.
6. On the screen that comes up, select the Configure tab and click on "MyFocus Upload".
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7. On the window that opens, select the date/s you want to re-poll. Then click on "Upload" down at the bottom of the window.
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8. That's it. Advise the manager to wait 15-20 minutes and they should see the data re-populate.