FocusOn: BroadPOS - Auto Clear Database

FocusON: BroadPOS - Auto Clear Database

Background

While using FocusOn's Pay functions your Pax A930 device will store CC transactions in its own internal database. These transactions are also stored within the FocusPay/Shift4 network.

Over time, the database may get too large, resulting in an unexpected message of
100025 - PLEASE SETTLE 

The Fix

The BroadPOS software has a built in feature to automatically clear the database daily when enabled.

Enabling Auto Clear Database

1. Press the Home key to close out of the FocusOn app and return you to the home screen
2. Locate the Pax BroadPOS app. It may be labeled Shift4 or Shift4 Valutec
3. Open the Pax BroadPOS app
4. Go to FUNC
5. Press Settings
6. You'll be prompted for the BroadPOS Settings Password.
   1. If you are unsure of the Settings password, please contact the Helpdesk. For security reasons, we do not publish the password on a publically accessible site.
7. Select "Host Settings"
8. Scroll down to the Auto Batch Mode heading
9. Change the following settings:
   1. Auto Batch Mode: Auto Clear Database
   2. Auto Clear Database Time: a time that is OUTSIDE of your operating hours (i.e. 05:00)
10. Press the return arrow at the top left to return to Settings
11. Press the return arrow at the top left again to return to BroadPOS app home screen

Video Walkthrough