We all know that once a credit card batch has been settled, those transactions can no longer be adjusted from Focus. For end users using traditional swipe, there is a way to still charge a card that was previously ran using the Payment Reapply function.
The package named 'Missed Tip' combines ringing in a $0.01 menu item that reports to the NS-ADJUSTMENT report group and then goes to Payment Reapply. Below are the steps that a customer would use when using this functionality.
1. From Focus Order Entry navigate to the Functions canvas.
The purpose behind this is mainly to get the funds to the restaurant/bar so they are not paying out tip money that they never received funds for. Keep in mind how they are ringing these may also affect their reporting. If they want it under the server/bartenders name then they may need to do it under their number which does not traditionally have access to this functionality.