Email Future Order Guest Check

Email Future Order Guest Check

Users have the ability to Email the Guest Check of a Future Order. Below details the process to enable this capability.

Restrictions

Version 7.4 Build 14.5.18 Customer Service Module

Process

1. Step 1: Enable Email rights
   1. Navigate to Employees > Jobs > Rights
   2. Select desired Job
   3. Enable Job Right: Checks - Email by selecting the On button
   4. Repeat for additional Jobs
   5. Select Save and Close
2. Step 2: Setup Future Orders
   1. Add Future Order Command to the Functions Canvas or Command Ribbon
   2. Add Customer Command to the Functions Canvas or Command Ribbon
3. Step 3: Assign an Email Station
   1. Navigate to Miscellaneous > General > General
   2. Assign an Email Station in the bottom right hand side
4. Step 4: Enter Restaurant SMPT Settings
   1. Navigate to Miscellaneous > General > General > Restaurant
   2. Enter SMTP settings
   3. Select Save and Close
5. Step 5: Enter a Future Order
   1. Navigate to FOH
   2. Select Customer Command
   3. Search for Customer
   4. Select Future Order prior to selecting the New button
   5. Enter Order
6. Step 6: Email Future Order Guest Check
   1. Select the Future Order Command
   2. Highlight Future Order you would like t oEmail
   3. Select Print
   4. Select Email
   5. Enter customer Email address
   6. Select Enter
   7. Guest Check will be Emailed to customer

Note: Emails are sent every 15 minutes. Email will be sent the next time the Email Server sends emails (within the next 15 minutes).