Unclaiming a FocusLink Connector License

Under certain circumstances, you may need to uninstall the FocusLink Connector from a restaurant where it was previously installed.

When this happens, the Connector license provisioned to the restaurant will still be "claimed" by the previous installation of the FocusLink Connector.

1. Log in as an Administrator to the MyFocus Office Admin Portal.
2. From the nav bar on the left, select FocusLink
3. Select Licenses
4. In the Search field, type the key number of the restaurant.
5. The table will return a list of Licenses provisioned for the restaurant you've entered.
6. Locate the Connector license.
   
7. Click on the Connector license, and the License details will appear in the slide-out
   
8. Toggle Claimed from YES to NO
9. Press Save

The Connector License is now unclaimed and the FocusLink Connector can be reinstalled.

Note - If you reinstalled the Connector before unclaiming the License, that is OK. If the Connector does not find an available license upon startup, it will continue searching for a license for a while.