FiveStars Loyalty Setup
Focus POS Systems has a direct interface with FiveStars Loyalty. Below details the setup process.
Restrictions
Version 7.4 Build 14.10.7 required
A FiveStars account is required. Contact FiveStars for pricing and setup.
Process
Step 1: Configure required Subtotal $ Discount for FiveStar Loyalty
- Navigate to Order Entry > Discounts
- Create New Subtotal $ Discount
- Name = Five Star $
- Computation = Subtotal$
- Options = Active & Variable Rate
Step 2: Configure required Item % Discount for Loyalty
- Navigate to Order Entry > Discounts
- Create New Subtotal $ Discount
- Name = Five Star %
- Computation = Item %
- Item Selection = All Items
- Options = Active & Variable Rate
- Select Save and Close
Step 3: Configure General Loyalty Settings
- Navigate to Miscellaneous > General > Credit/Gift/Loyalty/Customer > GiftCard/Loyalty
- Select HTTP Loyalty under 'Loyalty Options (Points)
Step 4: Configure 'Other Loyalty Options'
- Navigate to Miscellaneous > General > Credit/Gift/Loyalty/Customer > GiftCard/Loyalty
- Program Card Name = Five Stars Loyalty or Restaurant Name
- Server Address - http://api.fivestars.com/api/posapi/v3
- Sometimes denoted by Five Stars as 'APIKEY'
- Password (provided by Five Stars)
- Sometimes denoted by Five Stars as 'Secret'
- % Discount = Discount created in Step 2 above
- Amount Discount = Discount created in Step 1 above
- Select Save and Close
Step 5: Create 'Points Balance' Package and add to Canvas
- Navigate to Order Entry > Packages
- Create a New Package
- Name = Points^Balance
- Command = Points
Step 6: Create 'Points Add' Package and add to Canvas
- Navigate to Order Entry > Packages
- Create a New Package
- Name = Points^Add
- Command = SelectAll
- Command = Fire
- Command = PointsAdd�
Step 7: Create 'Redeem Coupon' Package and add to Canvas
- Navigate to Order Entry > Packages
- Create a New Package
- Name = Redeem^Coupon
- Command = Loyalty Redeem Coupon
Step 8: Add new Packages to Loyalty Canvas
FiveStar Usage Process
- Ring items and select "Points Add"
- Enter the customers cellphone number or loyalty card number
- At this time Focus posts the points to FiveStar's servers and alerts the employee that the points have been added.
- The customer receives a text notification with 20 to 30 seconds with the points information or achieved reward.
- To redeem a coupon reward simply ring the items, select redeem coupon and enter the coupon code. Focus will request validation from FiveStar's cloud servers and discount the check appropriately.
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