Uninstalling Ctuit Polling Agent

FOCUS has a legacy store-level integration to Ctuit Radar.

For Ctuit to obtain data, they are currently using the legacy method of installing a store-level application that picks up the FOCUS FTPQ Datafeed. If Ctuit needs to be reinstalled or if you are switching to a different above-store reporting suite you will want to remove the Ctuit Polling Agent.

The following instructions allow you to delete Ctuit from your FOCUS system.

To uninstall Ctuit:

1. Go to Windows Services (Control Panel > Administrative Tools > Services)
2. Locate the C2_Scheduler Window Service
3. Select the Service and press Stop
   
   
   
4. From Windows Explorer navigate to c:\Windows\System32 and locate cmd.exe
   
   
   
   
5. Right click cmd.exe and select Run as Administrator
   
   
   
6. In the Administrator Command Prompt type:

   sc delete C2_Scheduler

   
   
   
7. If deletion of the service was successful, you'll see the following:
   
   
   
   
8. Now locate the Ctuit folder in either c:\ or d:\ and delete the folder:
   
   
   
   
9. Ctuit has been uninstalled successfully.