FocusOnline Available Features

Last updated November 10th, 2020

Web Level Features

• Menus
  • Canvases and menu items sync from Focus POS to create menu groups online.
  • Build custom groups for menus and modifiers at the web level.
  • Reorder menus and modifier options for navigation and ordering.
  • NEW! Custom menus allow you to create separate URLs for different menu sets.
    • Watch this video to learn more: https://vimeo.com/477663274
• Menu Items
  • Menu items directly sync from Focus POS with modifiers and pricing. 
  • Able to use modifiers 2 levels deep (modify a modifier).
  • Control modifier options at the web level to customize and make the ordering process friendly for guests. You can set required modification options to be different or the same as the store level.
  • Attach images to menu items to display as thumbnails and when ordering/modifying an item.
  • Move menu items around to reorder them on the menu and modifier groups.
  • Utilize Focus' price level options for size/option selection or custom pick the Focus price option used at the web level.
• Store Settings
  • Custom URL for each store location.
  • Admin portal access allows you to customize settings.
  • Define header contact and message information.
  • Custom branded logo and default menu item images.
  • Toggle online ordering as active/inactive.
  • Define order type settings for custom fields, order instructions, and tip options.
  • Toggle on/off options for 'Special Instructions' and 'Who is this for?' modifiers on menu items.
  • Set order lead times to control when an order prints to the kitchen/bar/prep printers.
  • Customize color schemes to fit your look/brand. 
  • Digital Menu Mode allows you to use your online ordering menu as an in-store digital menu.
  • NEW! Set Future Order options for the current day only or a variable number of days out.
  • NEW! Promo pop-up allows you to display a notification image when the menu loads.
  • NEW! UberEats integration. Sync your menu from FocusOnline and directly integrate UberEats orders down to the store level. 
• Guest Ordering 
  • Specify order type defined by the location along with the desired date/time to receive it.
  • The order confirmation screen shows the check number and order instructions.
  • Automatic email receipts are sent to the guest after placing the order.
  • Guests can add a password to store their information for faster checkout next time.
  • New! Tip selection is forced so it is not missed by guests in the checkout process.

Store Level Features

• Orders
  • Orders directly integrate into Focus POS to create checks that send prep tickets to the kitchen/bar.
  • The operations team can control online ordering acceptance and lead times from Focus POS at the store level.
  • Current day orders utilize Focus' Due Time functionality to display when a guest wants it and the Delay Print functionality to control timing to the kitchen.
  • Orders for a later date integrate into Focus' Future Order functionality to hold the order until the desired date/time.
  • Manage the transaction at the store level in Focus POS for any adjustments.
  • The guest's name and phone number are visible on the check.
  • The guest phone number can be used for Order Ready Texting.
• Credit Card Transactions
  • Authorize.net credit card integration only allows Void adjustments at the store level.
  • Shift4 credit card integration allows Edit Tip, Void, Reapply and Adjust Payment transaction adjustments at the store level.