You can now flag an item as a "Quick Add" item when editing the item from a canvas.
Quick Add allows a menu item to be immediately added to a guest's cart when they click on the item.
You cannot enable Quick Add on an item that has modifiers or a price level.
Gift Card Backup
When configuring an Order Type, and enabling Pay with Gift Card, you can choose to require the guest to provide a credit card as a "backup" for the Gift Card.
The credit card will only be charged if the gift card has an insufficient balance when the order is submitted to POS.
Venue Groups
Venue Groups allow you to "group" venues together. This is useful for multi-store locations.
All Venues within a Venue Group must belong to the same Dealer. You cannot create "Cross-Dealer" Venue Groups
Venue Groups will be a key element of the upcoming "Template" feature and other multi-store features.
Internet History
Since Focus & FocusOnline are completely dependant on a Venue's internet connection to function properly, we now give you the ability to view your Venue's Internet Connection history directly from CommandCenter.
Bug Fixes
Delivery Zones
Delivery zones would not be applied if a zone's fee was $0.00
Gift Cards
When processing payment using a gift card, a blank sidebar could be drawn.
Release v20210606 -- 6/6/2021
Enhancements
CommandCenter -
The Evan Feature - while editing a Canvas, you can now click on the Canvas Menu Item and view details about that item, allowing you to make a more informed decision on what items to add and where
Internet History Report - A new option in CommandCenter allows you to view the history of internet disconnections for your Venue. You can view the date/time of the disconnect along with the duration of the disconnect.
Check Viewer - now available within CommandCenter for you to view all of your Venue's checks. Check interactions are coming soon. Currently, a global shortage in the code needed to make it work.
Bug Fixes
@table - There is a known issue with Safari on iOS where data stored in Safari may be unexpectedly unavailable. The user will see a message: Failed to execute 'transaction' on 'IDBDatabase': The database connection is closing. This is indicating that Safari (or the browser) is closing our connection to the browser's database. While there is no permanent fix for this (as it is an iOS issue, not a FocusOnline issue), we have implemented a workaround that should prevent user experience from faltering if the browser decides to close the session.
Release v20210603 -- 6/3/2021
Enhancements
Include Guest Name as Printed Item
You can now include the guest's name as a printed item on orders.
Completely redesigned ordering user experience and user interface.
Canvas Descriptions & Header Images
You can now provide a canvas description and a header image to be displayed to your guests
Redesigned Canvas Selector
When viewing on a mobile device, your Canvas Picket is a handy dropdown menu.
When viewing on desktop, the traditional Canvas names are available.
Single Page Design
We're done with having to bounce between multiple canvases!
Now all of your menus are presented in a single, endless scrolling user interface.
By selecting a canvas, you're just "scrolled" to that canvas
Convenient Search
You can now search across your entire menu using the filter & search function. Searching searches across the item's name and description. For example, the image below, I searched for "loa" which is intended for "loaf", which is in the description of our garlic bread.
Tag Search is also available. When using Item Tags, your guests can filter their selections based on your Item Tags
An entirely redesigned Admin portal! Contact your Focus Representative for access!
Bug Fixes
@table total bug
A birthday bomb caused a "total" property to not be found. Fixed that one (T10052409)
Release v20210519 -- 5/19/2021
Enhancements
Order Type Link Table ID
For restaurants wishing to use Link URLs without using @table, you can now enable an Order Type to use the "ID" from a Link URL as the Table Name/Number.
In Admin > Settings > Order Types, toggle "Use Link Table ID" to on.
When a guest scans your Link QR code, the "ID" from that Link will be used as the table number in Focus
Note: Since you're not using @table for this feature, you do not need to enable @table in the Order Type.
Since you're not using @table, FocusOnline is NOT controlling how many open checks there are for the Link ID provided. Therefore it is possible, and likely that you will have multiple guests scan a Link URL and open multiple checks using the same table name/number.
Release v20210516 -- 5/16/2021
Bug Fixes
Fixed an issue where an incorrect Order Type Throttle Rule would be deleted.
Release v20210510 -- 5/10/2021
Enhancements
Delivery Zones
You can now create Delivery Zones with varied Delivery Fees.
Guests placing orders for Order Types where Address Prompt is enabled will now be able to use the handy Google Maps Search box to quickly and accurately enter their address
Along with this, the address entry is now part of the Order Type selection process, versus the final checkout process.
Menu Item Tags
With Menu Item Tags, you can decorate your menu items with important information such as Gluten Free, Vegan, or New Item.
Menu Items flagged in Focus as Countdown can now be displayed in FocusOnline with a Limited Stock tag.
You can configure the verbiage for the Limited Stock tag in Admin > Settings > General > Display Options
Easy access to Release Notes
The FocusOnline Release Notes page (this one you're on) can now be easily accessed via the FocusOnline Admin section:
Release v20210505 -- 5/5/2021
Enhancements
Enhanced ordering experience
Guests will no longer be faced with the big sidebar popping out every time they place an item into their cart. Instead, they'll have a little notification at the top of the screen showing that they added the item.
The cart button has been enhanced to be easier to find and click on
When submitting an order via the Shift4 Secure Payment Form, guests will no longer have to press the Secure My Payment Information then press Submit Order. Simply pressing Submit & Process My Order... will handle securing their payment information and submitting the order in one magical swoop.
Order Type Minimum and Maximum
You can now specify a minimum order amount and a maximum order amount based on the Order Type for your online guests.
The order amounts will be reevaluated when your guest changes the order type.
Setup is handled through Online Order > Admin > Settings > Order Type
Setting an Order Minimum above $0.00 will invoke the minimum amount check
Setting an Order Maximum above $0.00 will invoke the maximum amount check
Happy Birthday Steve
When a guest rings the magical dollar amount and magical quantity of items, they'll be presented with a special Happy Birthday message in dedication to Steve's 70th.
Release v20210503 -- 5/3/2021
Enhancements
Price Level Editor
You can now edit your Price Level Display Name directly from Online Admin.
Navigate to Online Admin > Settings > Price Levels.
For each price level, you'll see a section to view the Price Level and edit the display name. The change is saved as soon as you close the accordion view box for that Price Level
Bug Fixes
Various little pesky bugs have been exterminated.
Release v20210420 -- 4/20/2021
Enhancements
Out of Stock Item Support
Items that are marked out of stock via Focus (POS or Office) will now flow to FocusOnline.
You can determine if items that are marked as Out Of Stock are displayed to your Guest in Online Order > Admin > Settings >
Display Out of Stock Items
If enabled, items that are out of stock will be displayed to your guests online.
Display Out Of Stock Item Status online
If enabled items will be displayed with an "Out of Stock" badge on the Menu Page. If a guest tries to order the item, they'll see a notice of Sorry, this item is currently out of stock instead of an Add to Cart button.
Revised Admin settings buttons
In Admin > Menu, the Canvas/Group buttons have been redesigned for easier use:
On the Fly Snapshots
You can now create your own Menu Snapshots from the Admin > Menu page
Clicking "Make Snapshot" creates a then-current snapshot of your menu. You can restore this Snapshot in Settings > Snapshots.
Not Accepting Orders Notification
If your venue is not accepting orders, guests will no longer be able to add items to the cart. Instead, they'll see a notification when ringing an item:
Guests can still browse your menu and menu item modifiers.
Bug Fixes
Fixed a bug where modifiers of modifiers would present an error.
DoorDash menu refresh would throw an error due to an incorrect method. Fixed.
Release v20210406 -- 4/6/2021
Enhancements
Unlocked "POS" Groups/Canvases
Now you can edit Online Groups/Canvases that originally synced from POS. This includes being able to add & remove items from those groups
Menu Item Auto-Sync via FocusLink
Menu Item properties such as price & name will automatically sync from the store-level/MyFocus POS.
Newly created menu items will automatically be added to the FocusOnline menu item list and available to be placed on any Group/Canvas
As a result, Resync Menu has been removed, as it's no longer needed.
Duplicate Group
You can now Clone or Duplicate an existing Group/Canvas.
Once you duplicate, you're prompted to enter a Name for the new group
Your duplicated group will now be available at the bottom of your Groups menu list.
Order Throttling!
FocusOnline now supports the ability to throttle order lead times based on certain "Rules" for that Order Type.
Throttling Rules can be configured in Admin > Settings > Order Types > Throttling
Order Throttling rules apply to each order type.
For example - if you have a Pick Up order type, you can set up throttling rules for Pick Up orders, but that throttle rule does not apply to your Delivery order type.
The How Your Want it and When You Want It option selector has been redesigned to be easier to view & select on Mobile:
Intelligent Order Lead Time display when checking out
When an Orderer goes through the Checkout process, the Order Lead Time will intelligently display based on the Order Throttling rules and store-level rules that are in play
Release v20210311.2 -- 3/11/2021
Enhancements
Optional Price Level enforcement
If a Menu Item has a Price Level attached, you can now decide if you want to enforce the price level on a per-group basis. When not enforcing the price level, you can select which price number you want to use:
This is useful for wine bars & breweries where you may want to offer a certain "level" or price for an item on one group and a different on another.
Example: On my Craft Bottles group, I want to charge Price #2 (Bottle) for Beer X, but on my Craft Growlers group I want to charge Price #5 (Growler) for Beer X.
This can be handled without the need for separate menu items.
DoorDash Integration Beta
COMING SOON to a FocusOnline near you, full DoorDash > POS integration.
Guests who place orders via DoorDash will have their orders flow directly into Focus.
Menu item changes made from Focus POS or Focus Office will automagically trickle down to DoorDash (i.e. name changes, price changes, and stock status).
Automatic Menu Updates
Now when you change an item's price or name, those properties will be automatically updated in FocusOnline within 10 minutes of making the change.
MyFocus Loyalty Support
For restaurants that have MyFocus Loyalty, you'll now be able to post loyalty points directly from FocusOnline.
Bug Fixes
@table
When closing an @table check, it was possible for the payment transaction to error if certain properties were not set correctly. That is now fixed.
Release v20210203.3 -- 2/3/2021
Enhancements
@Table
Order Type: Create a Dine In order type and turn on At Table to allow online checks to stay open. The table can be set to auto closeout after the defined 'Leave Check Open (minutes)'. The 'SMS Before Check Close (minutes)' allows you to send a text reminder to the guest that the check will be automatically closed out.
Links: Create QR Code URLs that tie directly to a table for ordering. The URLs can be created one at a time or in bulk. They can also be individually accessed or downloaded into a .csv document.
Control CVV options
General settings now allow you to control the CVV/AVS requirements for credit card transactions. CVV is the security code on the credit card and AVS is the zip code and street address.
Allow CVV Mismatch / Allow AVS Mismatch
Require CVV / Allow AVS Mismatch
Require CVV / Require AVS
Release v20210112.1 -- 1/12/2021
Enhancements
Newly redesigned Admin section
With all of the new stuff in this release, we needed a new Admin section to house it all:
The new admin section allows for a more simplistic view of your Venue settings and control over all FocusOnline functions.
Order handling has been completely revamped. Starting with R20210112 orders are now fully cloud based. When a guest places a future order (either future day or same day/future time) the order is queued in the Cloud and sent down to the store at it's due time (minus lead time).
Each venue has three different Order Queue options:
Immediate
With Immediateorders are immediately sent to the store regardless of the guest's desired time.
Let's use an example: a guest places an order at 1:20PM on Wednesday 1/6/21 for pick up at 5PM Friday
Immediate mode: the order is immediately sent to the store and the restaurant will receive the order at 1:20PM on Wednesday 1/6. The order will go into sales for Wednesday 1/6.
This method allows the restaurant to get the order immediately and prepare for it as necessary.
Day Of
Day Of orders are sent to the store every day at a specified time. This is known as the Order Queue Daily Time. Any order received for that day after the Order Queue Daily Time will be sent to the store immediately, regardless of the guest's desired time.
Using our example from above, an order placed Wednesday at 1:20PM for pickup on Friday will fire Friday morning at 8AM (based on the above Order Queue Daily Time of 8AM.
Another example: An order placed on Wednesday 1/6 at 1:20PM for pick up at 7PM on Wednesday will fire to the kitchen immediately
Note - Order Queue Daily Time is in the restaurant's local time zone defined in Admin > Settings > General
Time Of
Time Of allows orders to be sent to the store at the necessary time, based upon the Order Lead Time (minutes) and the Guest's desired time.
Again with our example above: an order placed Wednesday at 1:20PM for pick up on Friday at 5PM will fire to the store at 4:30PM on Friday.
New Email Notifications!!
FocusOnline now has two new email notifications. One for the restaurant and one for the Guest.
Daily Orders
An email is now sent out every day for Venues in Day Of or Time Of mode with a list of their orders for the day.
The email is grouped into two sections:
Order Summary
Shows you a list of all pending orders for the day, along with due time, order total and the count of main-level items on the order. There is also a handy View Order button to view the order in more detail.
Item Summary
You get to see a list of all main-level items that are due today grouped by item.
Guest Email Receipt
Guests will now receive a more polished email receipt when they place their order. Optionally, a Venue can have this same email sent to them as well, to give them further notice of upcoming orders.
Full Price Control with UberEats integration
You can now specify which POS Price Number you would like to use for UberEats integration via the Integrations tab
Release v20201130.1 -- 11/30/2020
Enhancements
Snapshots section under Admin > Edit Store Settings allows you to roll back to a previous setup.
Bug Fixes
None
Release v20201113.1 -- 11/13/2020
Enhancements
Bug Fixes
Corrected issue with Shift4 payment processing.
Release v20201112.1 -- 11/12/2020
Enhancements
i4Go Shift4 payments integration.
Custom Menus added for the ability to create separate menu set URLs.
Correcting handling for canvases that are removed from the Online Ordering Location so they will not continue to display.
Release v20200827.5 -- 8/27/2020
Enhancements
None
Bug Fixes
Corrected issue where sometimes you were unable to select a custom modifier group from the dropdown to add it as modifier options on a menu item.
Corrected an issue where reordering menu items on groups would not save.
Corrected enforcement of the min/max requirements on the 2nd layer modifier.
Release v20200818.1 -- 8/18/2020
Enhancements
Added fields to 'Edit Store Settings' to change credit card processor information, tax rate, and SMS message.
Added Linked Menus (BETA)
Bug Fixes
Adjusted sidebar formatting settings for better viewing on some mobile devices.
Release v20200814.2 -- 8/14/2020
Enhancements
None
Bug Fixes
Corrected the Min/Max issue where items using the same POS modifier group would copy the Min/Max settings of the first menu item you go into 'Edit Modifiers' on.
Corrected an issue where modifiers would copy to the next item added to the cart if there were not modifiers selected on the item.
Release v20200812.1 -- 8/12/2020
Enhancements
None
Bug Fixes
Corrected issue with fulfilling Min Max requirements on modifier items after adding sub modifiers feature.
Corrected issue with stored guest phone numbers not submitting on orders.
Release v20200810.1 -- 8/10/2020
Enhancements
Added the ability to edit and attach Modifier Groups to a Modifier Item.
Bug Fixes
Corrected response handling of Shift4 transactions that fail CVV check.
Release v20200804.2 -- 8/4/2020
Enhancements
Added the 'Order Instructions' field that allows instructions to be given to the guest. This displays on the order confirmation page.
Bug Fixes
Corrected endpoint URL that had changed.
Release v20200803.1 -- 8/3/2020
Enhancements
Added endpoints for current site status and lead time.
Added text validation for name fields so that at least 1 character is provided in the first name and last name fields, it cannot be spaces.
Bug Fixes
Select time dropdown would not display any time when the FocusOnline time range started at 12:00 PM.
Updated phone number formatting validation so only the proper digits are passed down to Focus.
Release v20200724.1 -- 7/24/2020
Enhancements
Made the Loading Message configurable. Added a text box for customization located under Edit Store Settings > General Tab.
Added Menu Mode. Add '?mode=menu' to the end of the venue URL to display a digital version of venue's menu that does not have the ability to order or click on items.
Bug Fixes
In the StartOnlineCheck call the PaymentAmount property included the tip amount and should not have.
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